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How do we operate?
Our mission is to achieve excellent customer satisfaction by continuously improving our services and to continue to be the outstanding solutionist that leads the mobility realm.
We will achieve this by adding value to the quality of service and personnel, by customizing services according to the needs of our customers and by promoting our values.
How do we operate?
We strive to provide a seamless, concern-free mobility solution and to exceed the expectation of our customers.
We sincerely and passionately embrace A.C.E.S. Values with integrity and innovation:

Aces Relocation abides the relevant legal regulations on personal privacy and data protection and gives utmost importance to the protection of relevant parties’ private, personal information This article explains Aces Relocation’s data protection and Privacy policies in details. The most important principle embraced by Aces Relocation is that, regardless of its source or content, Aces Relocation DOES NOT AND SHALL NOT PROCESS or DISCLOSURE PERSONAL INFORMATION WITHOUT CONCENT OF THE RELEVANT PARTIES:
Contents
The policy covers all personal and non-public information acquired by Aces Relocation (referred as “company”) that may be used to identify a person (referred as “customer”, either private or corporate). This may include a wide variety of information depending on the services a customer requests/receives, such as date of birth, driver license information, social security number, banking information, etc. The information is collected in accordance with the Turkish Law on the Protection of Personal Data No.6698 and the principles of GDPR and relevant international regulations.
Aces relocation’s privacy and data protection policy ensures that the data is processed lawfully, fairly and in a transparent manner in relation to the data subject for a limited purpose and time
Information Sources
All personal and non-public information, including all kinds of verbal, written, visual or electronic media, that is collected from various sources for the legal framework of all kinds of work in the field of activity of Aces Relocation may be categorized in two groups: primary sources such as the customer hi/herself and the employer of the customer; Secondary sources such as authorized parties to provide information of the customer, mortgage companies, banks, consumer reporting agencies and other sources that provide financial products or services to the customer.
Information Use, Sharing and Storage
Depending on the services requested/received, the personal information of the customer may need to be shared, used and/or stored. The process may include a period of time after the services are complete in compliance with audit, contractual, regulatory and other legal obligations.
Internal Sharing
Aces Relocation, in order to be able to provide a full range of services, may share the information of the customers among its branches located in different cities/countries to contact the customer related to a variety of services offered by and through Aces Relocation and its affiliated companies.
External Sharing
Aces Relocation, due to the requirements of the law and the nature of relocation services that requires collaboration with other companies, may work with and provide information to companies outside the Aces Relocation family. In such cases, the information used by the parties of the external sharing is limited to the use of personal information only for the purposes the customer intended in providing the information. These parties are bound to value and uphold principles of Aces Relocation privacy and data protection policy by agreements.
Privacy Rights
The customer has the opportunity to access his/her/its personal information, to correct any inaccuracy or to delete it appropriately. However, Aces relocation reserves the right to deny these activities related to investigations or potential or actual litigation where the burden or expense of providing access would be misappropriate, especially in cases where the rights of other customers would be violated. In order to use privacy rights, the customer should email to [email protected] . The customer has the right to withdraw his/her/its consent on the use of personal information at any time via the contact information above.
Data Controller and Data Security
Aces Relocation acts as a Data controller and manages all personal information to provide services according to what the customer has consented and the terms of the policy. Aces Relocation meticulously maintains the privacy of personal information and only use, share, transfer or store it as permitted.
Aces Relocation makes every reasonable effort to keep personal information accurate and secure and shall maintain physical, electronic, and procedural precautions to protect personal information by regularly assessing security standards and barrages against unauthorized access.
Aces Relocation acknowledges that protection of personal information is strong only when the customer also contributes to the protection efforts. Therefore, the customer should be aware of that ACES RELOCATION does not give any bank wire instructions via secondary tools, methods or persons and that the customer should also verify the amount of the funds sent or received verbally.
ACES RELOCATION
Founded
As Dogancay International Movers, we have been providing mobility solutions since 1980. After employing relocation experts into our team in 2021, we have become one of the leading companies of the mobility services.
Countries all over the world
We can meet the relocation requests from all over the world
Personnel
We are dedicated to helping you with your relocation needs and relieving the stress and hassle of moving
Registrated Vehicles
We can provide fast and practical solutions when needed.
We provide various options for your relocation needs including accommodation , school search, and cleaning services.
When you move, we will assist you anything about integration to Türkiye with affordable price
We will provide various options for needs such as different locations for accommodations, school options for your kids, various handyman services



Worldwide Services
No matter where you come from in the world, we will help you settle in Türkiye
Availability
We will try to improve the availability of affordable housing
Client support
Isn’t it such a good relief to know that you will acquire full customer support when you need it? Yes, we are here to support you 24/7 for any of your needs or enqueries